As an independent office, the Fair Practices Office (FPO) provides an important "check and balance" on the WCB and other parts of the workers’ compensation system. The office was implemented December 3 2018 and helps ensure the system treats workers and employers fairly. Services to employers include:
- Resolution: We will seek resolution with the Workers’ Compensation Board on behalf of the employer.
- Advice and education: We can offer advice and education on all claim and account related matters.
- Representation: We can provide formal representation on behalf of the employer at all levels of appeal.
If you need assistance with a WCB appeal or have questions about FPO services please contact the Fair Practices Office by completing the online request form on the FPO website (fpoalberta.ca) or by calling 1-866-427-0115.